Refund and Returns Policy

Return and Refund Policy

At Yabgo, we are committed to ensuring the satisfaction of our customers with our high-quality spare parts. This Return and Refund Policy outlines the conditions under which returns and refunds are accepted. By purchasing from Yabgo , you agree to the terms set forth below.

1. Eligibility for Returns

To be eligible for a return, please ensure that:

• The item was purchased within the last 7 days.

• The item is unused, in its original packaging, and in the same condition as received.

• Proof of purchase or receipt is provided.

Certain items are non-returnable, including:

• Custom-made or special-order items.

• Items marked as “Final Sale” or “Non-Returnable” at the time of purchase.

• Electrical or electronic components that have been installed or connected.

2. Return Process

To initiate a return:

1. Contact Us: Reach out to our customer service team to obtain a Return Merchandise Authorization (RMA) number.

2. Prepare the Package: Securely pack the item, including all original packaging materials, manuals, and accessories. Clearly write the RMA number on the outside of the package.

3. Shipping: Send the package to the address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance. Yabgo is not responsible for items lost or damaged during return shipping.

3. Refunds

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund:

• Approved Refunds: Processed within 15 business days to the original payment method. Please note that your bank or credit card company may require additional time to post the refund.

• Partial Refunds: May be granted for items not in their original condition, missing parts, or items returned beyond the return period.

4. Exchanges

We only replace items if they are defective or damaged upon receipt. If you need to exchange an item for the same product, contact us . Depending on availability, exchange processing times may vary.

5. Shipping Costs

• Return Shipping Costs: The customer is responsible for paying the shipping costs for returning items unless the return is due to an error on our part (e.g., incorrect or defective item sent).

• Non-Refundable Shipping Costs: Original shipping charges are non-refundable. If a refund is issued, the cost of original shipping will be deducted from the refund amount.

6. Restocking Fee

A restocking fee of 10% may apply to returned items that are not defective or incorrectly shipped. This fee will be deducted from the refund amount.

7. Exceptions

In certain situations, we may accommodate returns or exchanges outside of the standard policy on a case-by-case basis. Please contact our customer service team to discuss your specific situation.

8. Changes to This Policy

Yabgo reserves the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage customers to review this policy periodically.

9. Contact Us

For any questions or concerns regarding this Return and Refund Policy

Note: Ensure that the placeholders 15 days and 10% are updated with your specific return period and restocking fee percentage before publishing this policy on your website.

If you need assistance with formatting this policy for your website or require additional policies such as a Shipping Policy or Warranty Policy, feel free to ask!